Afinitas Connect Optimizes Remote Service
Presenter: John Witte
Organization: Afinitas
Description: Today’s industrial automation has connected machinery vendors and the manufacturing industry in new ways – deeper partnerships between the two – to maintain uptime, troubleshoot problems, as well as monitor and improve efficiency – even to the point of avoiding cost of technicians on site and travel. With AFINITAS CONNECT we connect our techs through an app to your onsite team member’s mobile device for an augmented reality video session. This occurs nearly instantly after your first contact with our service team – from anywhere in the world.
